Shipping/Return Policy

D'Serv Professional Hair Care takes pride in assuring your products are delivered in perfect condition and on time. Please read the terms as follows... 

US shipping 3-5 business days

Holiday shipping may take 3-10 business days due to postal closings. To assure your products make your address please make your purchase two weeks in advance. 

International shipping, cost may vary depending on country, and extreme weather conditions. If our company can’t deliver you will receive a refund notice by email. Unfortunately, we are not able to deliver to Nigeria.

International shipping please allow 5-10 business days

The US Postal Service is our shipping carrier. Rates may change.

D’Serv will give discounts, and free shipping on repeat customers, and product orders over $250.00 plus.... You also may be notified and given a special code to receive a discount. 

Customer must fill out the shipping form completely. D’Serv will only deliver to your address that that you have given us. If your product is stolen after delivered, we are not responsible. We will dispute and file a claim with the carrier after investigation. Purchaser has 2 business days to report lost or stolen products. We will do our very best to help you resolve the issue.   

Return Policy

All sales are final, unless the via (merchant) sales department packaged you (purchaser) the wrong products in error. It will be our pleasure to ship your products in less than 3 business days, or next day shipping. If you have a complaint regarding a charge or product, before you dispute your situation to a third party please as a courtesy contact our D’Serv Sales Team, we promise to resolve your problem in a timely manner. You have 72 hours to contact us if there’s a dispute.